Terms of use

GENERAL TERMS OF USE

Ecattus” (registration number 40103584176, address : Tomsona street 32-50, Riga, LV-1013, Latvia) hereinafter – Vendor, online store terms of use hereafter – Terms of use, attributes to all site visitors weather they do or no not make a purchase at ecattus.lv online store hereafter – Client.

While making a Purchase, Client has read and accepts Vendors Terms of use.

Vendor is entitled to make changes in stores Terms of use.

The relationships between Vendor and Client are governed by Latvian legislation.

All prices of Purchases on the online store are indicated in EUR currency.

 

ORDER PROCESS AND PAYMENT

Client draws up order by adding up Purchase to „cart” and giving their name, surname, address, telephone number, e-mail and manner of payment and delivery.

Vendor approves that data given by Client is correct, will be used only in purchase order process and delivery and follows all personal data requirements given by Latvian legislation.

Vendor is not responsible for Clients given data accuracy while filling order.

Vendor does not verify buyers or owners personal data and does not take responsibility for damages that can occur while using third parties payment cards or personal data.

If order has been formalized successfully , Client receives approval in their e-mail. There is indicated order status and additional information. If approval e-mail does not appear in “inbox”, Client should contact Vendor.

Vendor accepts payments with Paypal and Credit Cards.

 

SHIPPING AND ORDER RECEIPT DATE

Vendor provides paid delivery to all countries in the world.

Order receipt date depends on Clients conducted payment of Purchase, on delivery region and address and on the delivery time of particular delivery service that provides exact delivery and that is not directly dependent on Vendor.

If the ordered item is available at our storage, than item will be being shipped in 1-2working days

If the ordered item is not available at our storage, than item will be being shipped in 3-4working days.

While putting up an order Client have the opportunity to choose the most suitable types of custom receipt:

  1. “Omniva” parcel machine (delivery only in Baltic States) – order get delivered to recipient in 3-5 working days. Service price in Latvia – 2,50 EUR, Lithuania and Estonia – 5,00 EUR.
  2. International Delivery – order is shipped to recipient in 7-22 working days, in boarders of Latvia – in 5 working days. Service is provided by “Latvijas Pasts “(Latvian Post). Service price in Latvia – 2,50 EUR, Baltic states – 5,00 EUR, other countries – 7,00 EUR.

In cases when Purchase has not been delivered to Client because of loss made by postal service workers (or a courier), Vendor reimburse amount of payment for item and shipping to Client only after receiving proof of loss or compensation from postal service.

 

ORDER RETURN

You have to notify us if you want to return your order! Our e-mail: info@ecattus.lv

Client has the rights to decline the Purchase in 14 days time starting with receiving of a Purchase. Return of Purchase is feasible only in cases when appearance of item, consumer properties, items original packaging and marking has been retained.

According to Consumer Protection Act Vendor has the right to refuse to take back Clients Purchase if it is not returned in original packaging, packaging has been severely damaged or there has been noticeable minor usage traces.

Client has the rights to refuse ordered Purchase if it has industrial defect or Purchase has changed its colour or shape after carefull washing (that has been done according to Vendors given instructions).

While returning an order the Client can exchange it for an analog item or can get back paid expenses. Delivery expenses are being covered by Vendor only if the Purchase have had industrial defect.

 

INTELLECTUAL PROPERTY

Internet site content (graphic materials, textual information, video materials, button icons, data summaries, software and its layout) is a property of Ltd. Ecattus. It has been protected by Latvian legislation and other international laws that relates to protection of intellectual property.

Republishing and replicating site content is allowed only for personal use. Republishing and replicating site content for other purposes without written coordinated permits is forbidden.

 

 DISPUTES

In case of disagreement between Vendor and Client it is being resolved through negations.

In case the dispute is not resolved through negotiation, it is being dealt according to Latvian legislation with the procedures established.

 

FINAL PROVISIONS

Vendor is not responsible for delivery or other defaults, if there has occurred any kind of superior force – omission from third parties, a nationwide state of emergency, terrorism or its threats, environmental and climate anomalies. If any of these circumstances occur, Vendor is going to prevent caused delays as soon as possible.

Questions that has not been stipulated in Vendors Terms of use are being solved according to Latvian legislation.